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Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Hythe | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Hythe is a GPhC registered online pharmacy weight loss clinic serving Hythe, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

Pharmacy Weight Loss Hythe is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as an online pharmacy weight loss clinic based in Hythe, UK. As a data controller, we take our responsibilities regarding your personal data seriously.

2. Data We Collect

When you use our services, we may collect the following categories of personal data:

Personal Information: Full name, date of birth, address, email address, and phone number.

Health Information: Medical history, current medications, weight, BMI, relevant health conditions, and any other clinical information necessary to provide safe and appropriate weight loss treatment.

Payment Information: Billing details processed securely through our payment provider. We do not store full card details on our systems.

Technical Data: IP address, browser type, device information, and website usage data collected automatically when you visit our website.

3. How We Use Your Data

We use your personal and health data for the following purposes:

Clinical Care: To assess your suitability for weight loss treatment, for pharmacist review and approval, and to dispense and deliver your medication safely. Orders are typically dispatched within 1 working day once approved by our pharmacist.

Communication: To contact you regarding your order, treatment updates, or any clinical concerns related to your care.

Legal Compliance: To meet our legal and regulatory obligations as a GPhC registered pharmacy, including maintaining accurate patient records.

Service Improvement: To improve our website and services using anonymised or aggregated data where applicable.

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and the processing of special category health data for the provision of healthcare and treatment.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

Essential Cookies: Required for the website to function correctly, including session management and security.

Analytics Cookies: Used to understand how visitors use our site, helping us improve performance and content. This data is collected in an aggregated and anonymised form where possible.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

Healthcare Partners: With other healthcare professionals involved in your care, where clinically necessary and appropriate.

Service Providers: With trusted third-party providers who assist us in operating our website, processing payments, and delivering medication. These providers are contractually bound to handle your data securely and only for specified purposes.

Legal Obligations: Where required by law, regulation, or a lawful authority such as the NHS, GPhC, or law enforcement agencies.

All third parties we engage with are required to comply with UK data protection law.

6. Data Retention

We retain patient records in line with NHS and GPhC guidelines, typically for a minimum of eight years for adult records. After this period, data is securely deleted or anonymised. Payment and transactional records are retained as required by financial regulations.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted using secure encryption protocols.

8. Contact Us

If you have any questions about this privacy policy, wish to access your personal data, request a correction or deletion, or raise any data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: +44 116 4646009

Email: info@pharmacyweightloss.co.uk

If you are dissatisfied with how we have handled your data, you have the right to raise a complaint with the relevant supervisory authority responsible for data protection in the UK.